Privacy policy

Welcome to www.cvyachts.com (“we”, “us”, “our”, or “the Company”).

We are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, disclose, store, and protect your personal data when you visit our website, contact us, request services, book a yacht charter, or otherwise interact with us. It also outlines your rights under applicable data protection laws.

1. Data Controller

CV Yachts
63 Athinaidos Str., 16673 Voula, Greece
Email: info@cvyachts.com
Phone: +30 210 965 8206
Mobile / WhatsApp: +30 695 538 3681

2. Personal Data We Collect

We may collect and process the following categories of personal data about you:

  • Identity Data: Name, title, date of birth.
  • Contact Data: Email address, postal address, telephone and mobile number.
  • Booking Data: Details of yacht charters you book (dates, destinations, guest numbers, special requests).
  • Payment and Billing Data: Bank or payment card details, invoices, billing address.
  • Technical Data: IP address, browser type and version, device type, operating system, and website usage statistics.
  • Usage Data: Information about how you use our website, pages visited, duration of visits, navigation paths.
  • Marketing and Communication Data: Your preferences regarding marketing communications.
  • Other Data: Any additional information you provide voluntarily (e.g., dietary requirements, passport details, emergency contacts).

3. How We Collect Data

We collect data through:

  • Forms you complete on our website (enquiry, contact, or booking forms).
  • Direct communication (phone, email, WhatsApp).
  • Payments or booking transactions.
  • Cookies and analytics tools (see our Cookie Policy for details).
  • Partner or third-party sources (e.g., yacht owners, brokers, payment processors).

4. Purpose and Legal Basis for Processing

We process your data to:

  • Respond to your enquiries and manage bookings.
  • Provide charter and related services.
  • Manage our contractual relationship.
  • Comply with legal obligations (e.g., maritime and accounting requirements).
  • Improve our website and services through analytics.
  • Send marketing communications (only with your consent).

Our legal bases include performance of a contract, compliance with legal obligations, legitimate interests, and your consent where required.

5. Data Sharing

We may share your personal data with:

  • Yacht owners, operators, or crew (to fulfill your booking).
  • Payment service providers and banks.
  • Professional advisors and service providers (e.g., IT, accounting, marketing).
  • Law enforcement or regulatory authorities if required by law.

All third parties are required to process your data securely and lawfully.

6. International Data Transfers

Some partners or service providers may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards (e.g., EU Standard Contractual Clauses) are in place to protect your personal data.

7. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes for which it was collected,
  • Comply with legal or regulatory obligations, and
  • Resolve disputes or enforce agreements.

Once no longer needed, your data will be securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and restricted access controls.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve performance. You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy.

10. Your Rights

You have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion (“right to be forgotten”).
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time (where applicable).
  • Lodge a complaint with the Hellenic Data Protection Authority (HDPA) if you believe your rights are being infringed.

To exercise these rights, please contact us at info@cvyachts.com.

11. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us personal data, please contact us and we will promptly delete it.

12. Updates to This Statement

We may update this Privacy Statement periodically to reflect changes in our operations or legal requirements. The “Last updated” date will indicate the latest version. We encourage you to review this page regularly.

13. Contact Us

For any questions, requests, or concerns regarding this Privacy Statement or your personal data, please contact us:

CV Yachts
63 Athinaidos Str., 16673 Voula, Greece
AAAAAA📧 info@cvyachts.com
AAAAAA📞 +30 210 965 8206
AAAAAA📱 +30 695 538 3681

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